Online Privacy Policy

This Privacy Policy ("Policy") applies to https://www.collectiveresourcecompost.coop/, and Collective Resource Compost Cooperative, Inc. ("CRCC") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to CRCC include https://www.collectiveresourcecompost.coop/. CRCC's website is an Informational and E-Commerce site. By using CRCC’s website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, CRCC may collect personally identifiable information, such as your:

  • First and last name

  • Service address

  • Billing address, if different from service address

  • Email address

  • Mobile phone number

If you purchase CRCC's products and services, CRCC may also collect billing and credit card information. This information is used to complete purchase transactions.

CRCC does not collect any personal information about you unless you voluntarily provide it to CRCC. However, you may be required to provide certain personal information to CRCC when you elect to use certain products or services. These may include: (a) registering for service or an account; (b) entering a raffle or contest sponsored by CRCC or one of its partners; (c) signing up for special offers from CRCC; (d) sending CRCC an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, CRCC will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from CRCC. CRCC also may gather additional personal or non-personal information in the future.

Use of your Personal Information

CRCC collects and uses your personal information in the following ways:

  • to operate and deliver the services you have requested

  • to provide you with information, products, or services that you request from CRCC

  • to provide you with notices about your service and account

  • to carry out CRCC's obligations and enforce its rights arising from any contracts entered between you and CRCC, including for billing and collection

  • to notify you about changes to https://www.collectiveresourcecompost.coop/ or any products or services CRCC offers or provides through it

  • in any other way CRCC may describe when you provide the information

  • for any other purpose with your consent.

CRCC may use your personally identifiable information to inform you of other products or services available from CRCC and its partners.

CRCC may use your personally identifiable information to contact you by email, SMS or telephone.

Sharing Information with Third Parties

CRCC does not share your data with third parties for marketing purposes. CRCC will not sell, rent, or lease its customer information to third parties, except as outlined herein.

CRCC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, process payments, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information.

CRCC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CRCC or the site; (b) protect and defend the rights or property of CRCC; and/or (c) act under exigent circumstances to protect the personal safety of users of CRCC, or the public.

Tracking User Behavior

CRCC may keep track of the websites and pages its users visit within CRCC, in order to determine what CRCC services are the most popular. This data is used to deliver customized content and advertising within CRCC to customers whose behavior indicates that they are interested in a particular subject area.
 

Automatically Collected Information

CRCC may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of CRCC's website.

Use of Cookies

CRCC's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.  

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize CRCC's pages, or register with CRCC's site or services, a cookie helps CRCC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use CRCC's features that you customized.  

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of CRCC's services or websites you visit.
 

Links

This website contains links to other sites. Please be aware that CRCC is not responsible for the content or privacy practices of such other sites. CRCC encourages its users to be aware when they leave CRCC’s site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

CRCC secures your personal information from unauthorized access, use, or disclosure.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

CRCC strives to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while CRCC strives to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond CRCC’s control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and CRCC through this site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, CRCC will:

  • Delete your personal information from its records; and

  • Direct any service providers to delete your personal information from their records.

Please note that CRCC may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of CRCC’s ongoing business relationship with you, or otherwise perform a contract between you and CRCC;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when CRCC’s deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided CRCC has obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with CRCC;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

CRCC does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Email & SMS Communications

From time to time, CRCC may contact you via email (customerservice@collectiveresourcecompost.coop) or SMS (847.733.7665) for the purpose of providing recurring and one-time service, account, billing, marketing, announcement, promotional, alert, confirmation, survey, and/or other informational messages from CRCC.

If you would like to stop receiving marketing or promotional communications via email from CRCC, you may opt out of such communications by sending an email to customerservice@collectiveresourcecompost.coop and requesting to opt-out.

You can unsubscribe from SMS from CRCC at any time by texting "STOP", “UNSUBSCRIBE”, “CANCEL” or “END”. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed.

If you would like to receive messages from CRCC again, text “START” or “JOIN” to 847.733.7665 and CRCC will begin sending messages to you again.

Text "HELP" at any time and CRCC will contact you with more information. For support regarding CRCC’s services, email CRCC at customerservice@collectiveresourcecompost.coop.

View CRCC’s SMS Terms & Conditions for more information.

Changes to This Statement

CRCC reserves the right to change this Policy from time to time. For example, when there are changes in CRCC’s services, changes in CRCC’s data protection practices, or changes in the law. When changes to this Policy are significant, CRCC will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on https://www.collectiveresourcecompost.coop/, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

CRCC welcomes your questions or comments regarding this Policy. If you believe that CRCC has not adhered to this Policy, please contact CRCC at:

Collective Resource Compost Cooperative, Inc.
838 Brown Avenue
Evanston, Illinois 60202

Email Address:
customerservice@collectiveresourcecompost.coop

Phone Number:
847.733.7665